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2024 TOYOTA TUNDRA — Complaint #2155745

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NHTSA Complaint about ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR filed December 9, 2025

NHTSA complaint #2155745 (ODI reference 11704036) concerns a 2024 TOYOTA TUNDRA and was filed on December 9, 2025. The owner reports the failure occurred on May 9, 2025. The vehicle had 4,000 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as electrical system:adas:driver monitoring:camera/sensor, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TOYOTA TUNDRA cohort independently describe similar electrical system:adas:driver monitoring:camera/sensor failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2024 TOYOTA TUNDRA shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2024 TOYOTA TUNDRA
Component
ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR
State
California
Mileage
4,000 mi

Complaint Description

The contact owns a 2024 Toyota Tundra. The contact stated that the rearview camera displayed a frozen image or a black screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. In addition, the infotainment screen failed to function as intended. While the contact was using the hands-free phone, the call occasionally disconnected. No warning lights were illuminated. The vehicle was taken to the dealer, where the contact was informed that the hands-free phone disconnecting was due to the cell phone service. The dealer updated the software. The contact stated that the failure persisted. The vehicle was taken back to the dealer; however, the vehicle was not inspected or diagnosed. The vehicle was not repaired. The contact stated that prior to the failure, the tires on the vehicle showed inner sidewall damage. The tires were not replaced. The manufacturer was notified of t

Complaint Details

NHTSA Complaint ID 2155745
ODI Number 11704036
Date Filed December 9, 2025
Failure Date May 9, 2025
VIN 5TFWC5DB5RX

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.