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2024 CHRYSLER PACIFICA — Complaint #2155159

Open-data reference.

NHTSA Complaint about WHEELS:HUB filed December 8, 2025

NHTSA complaint #2155159 (ODI reference 11703663) concerns a 2024 CHRYSLER PACIFICA and was filed on December 8, 2025. The owner reports the failure occurred on November 8, 2025. The vehicle had 15,000 miles on the odometer at the time of the incident. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as wheels:hub, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHRYSLER PACIFICA cohort independently describe similar wheels:hub failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2024 CHRYSLER PACIFICA shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2024 CHRYSLER PACIFICA
Component
WHEELS:HUB
State
Texas
Mileage
15,000 mi

Complaint Description

The contact owns a 2024 Chrysler Pacifica. The contact stated that while attempting to make a left or right turn, there was an abnormal sound coming from the front driver’s side wheel. The contact stated that while attempting to depress the brake pedal, the vehicle made the same sound. A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed and determined that the wheel hub was loose and needed to be replaced. The wheel hub was replaced, and the vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 15,000.

Complaint Details

NHTSA Complaint ID 2155159
ODI Number 11703663
Date Filed December 8, 2025
Failure Date November 8, 2025
VIN 2C4RC1GG9RR

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.