2023 JEEP GRAND CHEROKEE — Complaint #2154690
Open-data reference.
NHTSA Complaint about FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING filed December 5, 2025
NHTSA complaint #2154690 (ODI reference 11703368) concerns a 2023 JEEP GRAND CHEROKEE and was filed on December 5, 2025. The owner reports the failure occurred on December 3, 2025. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as forward collision avoidance: automatic emergency braking, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP GRAND CHEROKEE cohort independently describe similar forward collision avoidance: automatic emergency braking failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 JEEP GRAND CHEROKEE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
Vehicle Purchased 05/27/2025 6/6/2025 - 9 days after purchasing the vehicle i was left stranded in the parking lot due to the battery issues. The vehicle showed a warning stating to "Service Charging System" and the entire system locked out and the vehicle was towed to to the dealer for evaluation and was there for over a week. When I received the car back they stated it was just the battery and not the charging system/hybrid system. 12/03/25 - While driving on the freeway, warning lights started coming up and the seat belt bell started going off even though everyone was buckled. Then my power steering was disabled, the ABS system was disabled and the breaks stiffened, lane assist was disabled, the airbags were disabled, and the SOS calling, and the engine shut off. When trying to change lanes we had to use extreme force to turn the wheel and the emergency lights wouldn't engage when the button was pressed. Due to the brakes being stiff beyond reason it took us passing 3 freeway exit
Complaint Details
| NHTSA Complaint ID | 2154690 |
| ODI Number | 11703368 |
| Date Filed | December 5, 2025 |
| Failure Date | December 3, 2025 |
| VIN | 1C4RJYB66P8 |
Similar FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Complaints for 2023 JEEP GRAND CHEROKEE
Since shortly after taking delivery of my 2023 Jeep Grand Cherokee 4xe, I have repeatedly experienced intermittent safety-related malfunctions involving sudden steering stiffness and braking intervent
I was driving down the interstate with my two babies in the car seats and all of a sudden all of the dash lights came on, and the power steering locked up. I was driving 70 miles per hour and had to p
-What component or system failed or malfunctioned, and is it available for inspection upon request? Automatic breaks engaged for no reason. -How was your safety or the safety of others put at risk?
I am filing this complaint regarding my 2023 Jeep Grand Cherokee 4xE due to repeated and ongoing electrical system failures that present a serious safety hazard. Beginning in April 2025, the vehicle b
While driving, vehicle begins shifting down and jerking to stop. Emergency brake engages while driving.
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.