2025 GMC SIERRA 2500 — Complaint #2154603
Open-data reference.
NHTSA Complaint about EQUIPMENT filed December 5, 2025
NHTSA complaint #2154603 (ODI reference 11703311) concerns a 2025 GMC SIERRA 2500 and was filed on December 5, 2025. The owner reports the failure occurred on December 5, 2025. The report was geocoded to New York based on the filer's self-reported location. The affected component is categorized as equipment, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same GMC SIERRA 2500 cohort independently describe similar equipment failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2025 GMC SIERRA 2500 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2025 GMC Sierra 2500. The contact researched online and became aware that there was a recent recall under NHTSA Campaign Number: 25V815000 (Equipment) for the Owner's Manual. The contact stated that the vehicle was sold without the Owner's Manual. The contact stated that the manufacturer was called and was advised that the recall was only related to the 2026 Chevrolet Silverado models and the vehicle was not the same year, make or model. The contact was attempting to retain a physical copy of the Ownerâs Manual and thought that it was a safety issue since there was a safety recall. The contact had not experienced a failure.
Complaint Details
| NHTSA Complaint ID | 2154603 |
| ODI Number | 11703311 |
| Date Filed | December 5, 2025 |
| Failure Date | December 5, 2025 |
| VIN | 1GT4UNE78SF |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.