2021 JEEP CHEROKEE — Complaint #2153675
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM:12V/24V/48V BATTERY filed December 3, 2025
NHTSA complaint #2153675 (ODI reference 11702681) concerns a 2021 JEEP CHEROKEE and was filed on December 3, 2025. The owner reports the failure occurred on December 1, 2025. The vehicle had 49,000 miles on the odometer at the time of the incident. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as electrical system:12v/24v/48v battery, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP CHEROKEE cohort independently describe similar electrical system:12v/24v/48v battery failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2021 JEEP CHEROKEE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2021 Jeep Cherokee. The contact stated that while his wife was driving at an undisclosed speed, the vehicle lost motive power. Several unknown warning lights were illuminated. The contact stated that the hazard lights failed to operate. The contact's wife coasted the vehicle to the side of the road. The vehicle was towed to the dealer, who determined that the battery had failed. The dealer replaced the battery. The contact stated that the battery warning light was not illuminated before the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 49,000.
Complaint Details
| NHTSA Complaint ID | 2153675 |
| ODI Number | 11702681 |
| Date Filed | December 3, 2025 |
| Failure Date | December 1, 2025 |
| VIN | 1C4PJMBX4MD |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.