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2024 KIA SPORTAGE HYBRID — Complaint #2152155

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NHTSA Complaint about HYBRID PROPULSION SYSTEM filed November 26, 2025

NHTSA complaint #2152155 (ODI reference 11701683) concerns a 2024 KIA SPORTAGE HYBRID and was filed on November 26, 2025. The owner reports the failure occurred on November 25, 2025. The vehicle had 19,832 miles on the odometer at the time of the incident. The report was geocoded to New Mexico based on the filer's self-reported location. The affected component is categorized as hybrid propulsion system, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same KIA SPORTAGE HYBRID cohort independently describe similar hybrid propulsion system failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2024 KIA SPORTAGE HYBRID shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2024 KIA SPORTAGE HYBRID
Component
HYBRID PROPULSION SYSTEM
State
New Mexico
Mileage
19,832 mi

Complaint Description

The contact owns a 2024 Kia Sportage. While the contact’s daughter was driving approximately 70-75 MPH, the vehicle suddenly lost motive power. The driver was able to coast to the side of the road, where the vehicle was turned off for several minutes. The driver then activated the jump-start system of the hybrid vehicle. The driver was able to continue driving. The message "Hybrid Battery - Hybrid System Failure" was displayed. The vehicle was taken to an unknown dealer, where it was confirmed that the vehicle was included in a Voluntary Emissions Service Campaign: SC338; and the dealer completed the Service Campaign repair. No further information was available. The manufacturer was informed of the failure, and a case was filed. The failure mileage was 19,832.

Complaint Details

NHTSA Complaint ID 2152155
ODI Number 11701683
Date Filed November 26, 2025
Failure Date November 25, 2025
VIN KNDPVCDG4R7

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.