2014 CHRYSLER TOWN AND COUNTRY — Complaint #2151793
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER filed November 25, 2025
NHTSA complaint #2151793 (ODI reference 11701442) concerns a 2014 CHRYSLER TOWN AND COUNTRY and was filed on November 25, 2025. The owner reports the failure occurred on November 2, 2025. The vehicle had 136,000 miles on the odometer at the time of the incident. The report was geocoded to Ohio based on the filer's self-reported location. The affected component is categorized as electrical system:wiring:connectors/plugs:accesory power outlet/jack/port/usb/sae/cigarette lighter, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: yes, injuries: 1, fatalities: 0. A complaint that flags a crash, fire, or fatality is escalated on NHTSA's internal review queue and factors more heavily into any Preliminary Evaluation decision on this make and model. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHRYSLER TOWN AND COUNTRY cohort independently describe similar electrical system:wiring:connectors/plugs:accesory power outlet/jack/port/usb/sae/cigarette lighter failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 CHRYSLER TOWN AND COUNTRY shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2014 Chrysler Town and Country. The contact stated that while driving at approximately 35 MPH, the charging port located between the 2nd and 3rd row seating on the driverâs side caught on fire. No warning light was illuminated before the failure. The contact pulled off a busy roadway and pulled into a parking lot, all while her 3-year-old son was seated in the 2nd row rear driver's side seat and was being surrounded by smoke. The contact stated that it took approximately 10 minutes to pull over and safely exit the vehicle to remove her son from the vehicle. The contact's son received medical attention for smoke inhalation. The Police and local Fire Department arrived on the scene and extinguished the fire. A Fire report was filed however, the Fire report number was not provided. The origin of the fire was the 110-Volt charging port due to an electrical failure. The contact stated that the child seat was also damaged and needed to be replaced due to the plastic bein
Complaint Details
| NHTSA Complaint ID | 2151793 |
| ODI Number | 11701442 |
| Date Filed | November 25, 2025 |
| Failure Date | November 2, 2025 |
| VIN | 2C4RC1BG8ER |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.