2024 RIVIAN R1S — Complaint #2151642
Open-data reference.
NHTSA Complaint about VISIBILITY:GLASS, SIDE/REAR filed November 24, 2025
NHTSA complaint #2151642 (ODI reference 11701342) concerns a 2024 RIVIAN R1S and was filed on November 24, 2025. The owner reports the failure occurred on November 13, 2025. The vehicle had 43,511 miles on the odometer at the time of the incident. The report was geocoded to Oregon based on the filer's self-reported location. The affected component is categorized as visibility:glass, side/rear, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same RIVIAN R1S cohort independently describe similar visibility:glass, side/rear failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2024 RIVIAN R1S shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2024 Rivian R1S. The contact stated that while the vehicle was parked, the rear windshield shattered without impact. The contact's husband was outside and heard an abnormal cracking sound coming from the vehicle. The contact's husband witnessed the rear windshield shattering and bulging outwards. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the dealer for inspection at the owner's expense. The contact stated that upon investigating the failure, the contact found out that nickel was used in the tempered glass, which weakened the glass. The contact had safety concerns about driving the vehicle. The failure mileage was 43,511.
Complaint Details
| NHTSA Complaint ID | 2151642 |
| ODI Number | 11701342 |
| Date Filed | November 24, 2025 |
| Failure Date | November 13, 2025 |
| VIN | 7PDSGBBAXRN |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.