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2023 MAZDA CX-50 — Complaint #2150298

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NHTSA Complaint about ELECTRICAL SYSTEM:12V/24V/48V BATTERY filed November 19, 2025

NHTSA complaint #2150298 (ODI reference 11700471) concerns a 2023 MAZDA CX-50 and was filed on November 19, 2025. The owner reports the failure occurred on September 20, 2025. The report was geocoded to Pennsylvania based on the filer's self-reported location. The affected component is categorized as electrical system:12v/24v/48v battery, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MAZDA CX-50 cohort independently describe similar electrical system:12v/24v/48v battery failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 MAZDA CX-50 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2023 MAZDA CX-50
Component
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
State
Pennsylvania

Complaint Description

2023 Mazda cx50 with 28k miles. This vehicle was purchased 3mths ago. The cx50 has locked me out 5 times & had a dead battery each time. Has been to dealership 3 times. No repairs made after dealership doing battery drain extensive testing. Cycle of this happening 3 times. I’ve been in a loaner more than my purchased vehicle. It is a safety concern leaving me locked at of my vehicle 5 times. Then when gaining access to vehicle with manual key. Vehicle has had dead battery 5 times all of this occurred over 3 months. With no repairs made from dealerships. It’s been to two different dealerships. Major safety concerns! The dealership has agreed to buyback the cx50. But it has taken a lot of phone calls with dealerships & Mazda corporate. Vehicle is still currently owned by me & awaiting buyback to occur this week. Not a safe vehicle!!! No warning lights no signs of any kind & battery continues to be dead. Battery changed twice by dealership. No other repairs done.

Complaint Details

NHTSA Complaint ID 2150298
ODI Number 11700471
Date Filed November 19, 2025
Failure Date September 20, 2025
VIN 7MMVABXY6PN

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.