2024 CHEVROLET TAHOE — Complaint #2150183
Open-data reference.
NHTSA Complaint about EQUIPMENT:ELECTRICAL:INFOTAINMENT filed November 19, 2025
NHTSA complaint #2150183 (ODI reference 11700401) concerns a 2024 CHEVROLET TAHOE and was filed on November 19, 2025. The owner reports the failure occurred on October 24, 2025. The report was geocoded to Washington based on the filer's self-reported location. The affected component is categorized as equipment:electrical:infotainment, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET TAHOE cohort independently describe similar equipment:electrical:infotainment failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2024 CHEVROLET TAHOE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
See attached document for complaint. We are writing to express our concerns regarding ongoing and unresolved issues with our 2024 Chevrolet Tahoe High Country Deluxe Package, which we purchased on [XXX] from Titus-Will Chevrolet in Olympia, Washington. Our vehicle was ordered on [XXX] and delivered with 12 miles on the odometer [XXX]. The total purchase price was $97,889.61. This vehicle is equipped with a 6.2-liter Ecotec VB engine and a 10-speed automatic transmission. Since shortly after purchase, we have experienced intermittent audio output problems. With these problems, there is no audio for the radio, phone calls or mapping directions from any of the apps. Incoming phone calls do not connect and outgoing calls cannot be made. Despite multiple service visits-[XXX] as well as documented audio output issues my wife recorded and dated due to the fact that the dealership is 50 miles away: [XXX] We have also driven our vehicle into the Titus Will dealership service department twice w
Complaint Details
| NHTSA Complaint ID | 2150183 |
| ODI Number | 11700401 |
| Date Filed | November 19, 2025 |
| Failure Date | October 24, 2025 |
| VIN | 1GNSKTKL2RR |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.