2017 HYUNDAI SANTA FE — Complaint #2149449
Open-data reference.
NHTSA Complaint about STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS filed November 17, 2025
NHTSA complaint #2149449 (ODI reference 11699911) concerns a 2017 HYUNDAI SANTA FE and was filed on November 17, 2025. The owner reports the failure occurred on November 17, 2024. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as structure:body:tailgate:hinge and attachments, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HYUNDAI SANTA FE cohort independently describe similar structure:body:tailgate:hinge and attachments failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 HYUNDAI SANTA FE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2017 Hyundai Santa Fe. The contact stated that the tailgate and the hood unintendedly lowered after being raised and struck the contact. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was unknown.
Complaint Details
| NHTSA Complaint ID | 2149449 |
| ODI Number | 11699911 |
| Date Filed | November 17, 2025 |
| Failure Date | November 17, 2024 |
| VIN | KM8SR4HF7HU |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.