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2018 GMC SIERRA 1500 — Complaint #2148666

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NHTSA Complaint about POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER filed November 14, 2025

NHTSA complaint #2148666 (ODI reference 11699411) concerns a 2018 GMC SIERRA 1500 and was filed on November 14, 2025. The owner reports the failure occurred on November 7, 2025. The vehicle had 89,000 miles on the odometer at the time of the incident. The report was geocoded to Alabama based on the filer's self-reported location. The affected component is categorized as power train:automatic transmission:torque converter, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same GMC SIERRA 1500 cohort independently describe similar power train:automatic transmission:torque converter failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 GMC SIERRA 1500 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2018 GMC SIERRA 1500
Component
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
State
Alabama
Mileage
89,000 mi

Complaint Description

The contact owns a 2018 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the transmission vibrated. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with a failing torque converter. The contact was informed that the torque converter needed to be replaced. The vehicle was not repaired. In addition, the contact was informed of a Manufacturer's warranty. The contact was informed of a Manufacturer's warranty for the 2018 GMC vehicle's transmission failure due to the incorrect oil being used during production of the torque converter. The dealer was made aware of the failure; however, the contact was informed that the manufacturer needed to approve the repair coverage. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 89,000.

Complaint Details

NHTSA Complaint ID 2148666
ODI Number 11699411
Date Filed November 14, 2025
Failure Date November 7, 2025
VIN 3GTU2NEC7JG

Similar POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER Complaints for 2018 GMC SIERRA 1500

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.