2017 FORD ESCAPE — Complaint #2145350
Open-data reference.
NHTSA Complaint about WHEELS:LUGS/NUTS/BOLTS/STUDS filed November 3, 2025
NHTSA complaint #2145350 (ODI reference 11697180) concerns a 2017 FORD ESCAPE and was filed on November 3, 2025. The owner reports the failure occurred on November 3, 2021. The vehicle had 74,800 miles on the odometer at the time of the incident. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as wheels:lugs/nuts/bolts/studs, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. No VIN was supplied by the filer, so this complaint contributes to model-year trend data but cannot be tied to a specific vehicle.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD ESCAPE cohort independently describe similar wheels:lugs/nuts/bolts/studs failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 FORD ESCAPE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2017 Ford Escape. The contact stated that while taking the vehicle in for a routine tire rotation, the dealer informed the contact that the lug nuts were swollen, and the tires could not be rotated. The contact's wife purchased a tool to remove the lug nuts and purchased replacement lug nuts. The vehicle was returned to the dealer, who was unable to use the tool to remove the lug nuts. The vehicle was taken to another dealer, AutoNation Ford Gulf Freeway (12227 Gulf Fwy, Houston, TX 77034), who was also unable to use the equipment to remove the lug nuts to replace them lug nuts with ones purchased by the contact. The vehicle was not repaired. The manufacturer was informed of the failure, and a case was opened. The failure mileage was approximately 74,800. The VIN was not available.
Complaint Details
| NHTSA Complaint ID | 2145350 |
| ODI Number | 11697180 |
| Date Filed | November 3, 2025 |
| Failure Date | November 3, 2021 |
Similar WHEELS:LUGS/NUTS/BOLTS/STUDS Complaints for 2017 FORD ESCAPE
The contact owns a 2017 Ford Escape. The contact stated that while receiving regular maintenance, the mechanic informed the contact that the lug nuts were swollen and needed to be replaced. The vehicl
The contact owns a 2017 Ford Escape. The contact stated that upon inspection at a local dealer, it was noticed that the 16 lug nuts for all four tires were swollen and the rear shocks needed to be rep
The contact owns a 2017 Ford Escape. The contact stated that upon inspection at a local Tire Shop, the contact was informed that the lug nuts on all four wheels were cracked. The contact had 14 lug nu
The contact owns a 2017 Ford Escape. The contact stated while the vehicle was at the dealer for a tire rotation, the dealer informed the contact that the lug nuts were defective and needed to be repla
The contact owns a 2017 Ford Escape. The contact stated while attempting to change a flat tire, he became aware that the lug nuts became deformed. The vehicle was taken to the dealer, who diagnosed a
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.