2017 HYUNDAI SANTA FE — Complaint #2145238
Open-data reference.
NHTSA Complaint about UNKNOWN OR OTHER filed November 3, 2025
NHTSA complaint #2145238 (ODI reference 11697100) concerns a 2017 HYUNDAI SANTA FE and was filed on November 3, 2025. The owner reports the failure occurred on October 12, 2025. The report was geocoded to South Carolina based on the filer's self-reported location. The affected component is categorized as unknown or other, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HYUNDAI SANTA FE cohort independently describe similar unknown or other failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 HYUNDAI SANTA FE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
SPONTANEOUS PANORAMIC SUNROOF EXPLOSION - SERIOUS SAFETY DEFECT On October 12, 2025, at approximately 10:00 PM, while my 2017 Hyundai Santa Fe Sport was being driven on Interstate 85 near Greenville, South Carolina, the panoramic sunroof spontaneously exploded without any external impact or warning. What Happened: - My son was traveling at highway speed in normal driving conditions and he said it sounded a shotgun being shot at close range. The explosion created a period of dangerous distraction. - There was NO impact from road debris, rocks, or any external object - The sunroof suddenly and violently shattered, making a loud explosive sound - A few tempered glass fragments entered the passenger cabin, by the vast majority blew out of the vehicle. - The incident created an immediate safety hazard for vehicle occupants and for other vehicles who may have been following. - Visibility was not compromised, but due to glass exploding, my son had to drive on the shoulder of the Interstate
Complaint Details
| NHTSA Complaint ID | 2145238 |
| ODI Number | 11697100 |
| Date Filed | November 3, 2025 |
| Failure Date | October 12, 2025 |
| VIN | 5XYZU3LB3HG |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.