2025 KIA SORENTO — Complaint #2144681
Open-data reference.
NHTSA Complaint about ENGINE filed October 31, 2025
NHTSA complaint #2144681 (ODI reference 11696726) concerns a 2025 KIA SORENTO and was filed on October 31, 2025. The owner reports the failure occurred on October 30, 2025. The vehicle had 4,000 miles on the odometer at the time of the incident. The report was geocoded to New Jersey based on the filer's self-reported location. The affected component is categorized as engine, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same KIA SORENTO cohort independently describe similar engine failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2025 KIA SORENTO shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2025 Kia Sorento. The contact stated while driving on the highway at 60-65 MPH, the vehicle unexpectedly decelerated to 20 MPH and the vehicle went into LIMP Mode. The contact stated that the message âVehicle Speed Restricted to 20 MPHâ was displayed. The failure had occurred four times while driving. The vehicle was taken to the local dealer, who was unable to identify or duplicate the failure. The vehicle was not repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 4,000.
Complaint Details
| NHTSA Complaint ID | 2144681 |
| ODI Number | 11696726 |
| Date Filed | October 31, 2025 |
| Failure Date | October 30, 2025 |
| VIN | 5XYRKDJF6SG |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.