2025 FORD EXPEDITION — Complaint #2144605
Open-data reference.
NHTSA Complaint about STRUCTURE:BODY:DOOR filed October 30, 2025
NHTSA complaint #2144605 (ODI reference 11696681) concerns a 2025 FORD EXPEDITION and was filed on October 30, 2025. The owner reports the failure occurred on September 26, 2025. The vehicle had 7,300 miles on the odometer at the time of the incident. The report was geocoded to Washington based on the filer's self-reported location. The affected component is categorized as structure:body:door, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 1, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. No VIN was supplied by the filer, so this complaint contributes to model-year trend data but cannot be tied to a specific vehicle.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EXPEDITION cohort independently describe similar structure:body:door failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2025 FORD EXPEDITION shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact rented a 2025 Ford Expedition Max. The contact stated that while stopped at a gas station, the front driver's side door was opened and was cut by the edge of the door. The bottom of the door was at a 90-degree angle, and the edge of the door was sharp. The contact sustained a 2 1/2 in. cut on the right front lower part of the leg. No medical attention was received. The contact stated that the cut left a scar on his leg. The manufacturer was not notified of the failure. The failure mileage was approximately 7,300. The VIN was not available.
Complaint Details
| NHTSA Complaint ID | 2144605 |
| ODI Number | 11696681 |
| Date Filed | October 30, 2025 |
| Failure Date | September 26, 2025 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.