2024 HYUNDAI SANTA FE — Complaint #2143296
Open-data reference.
NHTSA Complaint about VEHICLE SPEED CONTROL:CRUISE CONTROL filed October 27, 2025
NHTSA complaint #2143296 (ODI reference 11695768) concerns a 2024 HYUNDAI SANTA FE and was filed on October 27, 2025. The owner reports the failure occurred on October 15, 2025. The vehicle had 26,434 miles on the odometer at the time of the incident. The report was geocoded to New York based on the filer's self-reported location. The affected component is categorized as vehicle speed control:cruise control, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HYUNDAI SANTA FE cohort independently describe similar vehicle speed control:cruise control failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2024 HYUNDAI SANTA FE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2024 Hyundai Santa Fe. The contact stated that while driving behind a trailer at 61 MPH with the cruise control activated, the indicator was activated to switch to the left lane, and the vehicle independently accelerated to the set speed of 68 MPH. The contact immediately depressed the brake pedal to slow down. There was no warning light illuminated. The failure had occurred several times and now occurred whenever the cruise control was activated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure; however, the contact was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 26,434.
Complaint Details
| NHTSA Complaint ID | 2143296 |
| ODI Number | 11695768 |
| Date Filed | October 27, 2025 |
| Failure Date | October 15, 2025 |
| VIN | 5NMP2DGLXRH |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.