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2017 RAM 3500 — Complaint #2142309

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NHTSA Complaint about VEHICLE SPEED CONTROL:CRUISE CONTROL filed October 22, 2025

NHTSA complaint #2142309 (ODI reference 11695095) concerns a 2017 RAM 3500 and was filed on October 22, 2025. The owner reports the failure occurred on October 8, 2025. The vehicle had 131,000 miles on the odometer at the time of the incident. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as vehicle speed control:cruise control, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same RAM 3500 cohort independently describe similar vehicle speed control:cruise control failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 RAM 3500 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2017 RAM 3500
Component
VEHICLE SPEED CONTROL:CRUISE CONTROL
State
Texas
Mileage
131,000 mi

Complaint Description

The contact owns a 2017 Ram 3500. The contact stated that while driving at an undisclosed speed, the ABS and traction control warning lights illuminated. Additionally, the cruise control and unknown sensors were inoperable. An unknown dealer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The vehicle was not diagnosed or repaired. The failure mileage was approximately 131,000.

Complaint Details

NHTSA Complaint ID 2142309
ODI Number 11695095
Date Filed October 22, 2025
Failure Date October 8, 2025
VIN 3C63RRJLXHG

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.