2022 MITSUBISHI OUTLANDER — Complaint #2141549
Open-data reference.
NHTSA Complaint about EQUIPMENT:ELECTRICAL:INFOTAINMENT filed October 20, 2025
NHTSA complaint #2141549 (ODI reference 11694589) concerns a 2022 MITSUBISHI OUTLANDER and was filed on October 20, 2025. The owner reports the failure occurred on February 15, 2025. The vehicle had 58,785 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as equipment:electrical:infotainment, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MITSUBISHI OUTLANDER cohort independently describe similar equipment:electrical:infotainment failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2022 MITSUBISHI OUTLANDER shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2022 Mitsubishi Outlander. The contact stated that while attempting to start the vehicle, the contact noticed that the infotainment system was displaying a blank and darkened screen. No warning light was illuminated. A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed, and determined that the infotainment system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 59,785.
Complaint Details
| NHTSA Complaint ID | 2141549 |
| ODI Number | 11694589 |
| Date Filed | October 20, 2025 |
| Failure Date | February 15, 2025 |
| VIN | JA4J2VA74NZ |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.