2020 JEEP GLADIATOR — Complaint #2140873
Open-data reference.
NHTSA Complaint about STRUCTURE:INTERIOR PANELS:SUN VISOR filed October 17, 2025
NHTSA complaint #2140873 (ODI reference 11694168) concerns a 2020 JEEP GLADIATOR and was filed on October 17, 2025. The owner reports the failure occurred on September 5, 2023. The report was geocoded to Maryland based on the filer's self-reported location. The affected component is categorized as structure:interior panels:sun visor, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP GLADIATOR cohort independently describe similar structure:interior panels:sun visor failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 JEEP GLADIATOR shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2020 Jeep Gladiator. The contact stated that the instrument panel failed to illuminate or display the mileage, fuel level, and other information necessary to the operation of the vehicle. The contact stated that when the sun visor was down to block the sun and the vehicle was driven over uneven pavement, the sun visor occasionally slightly detached and blocked the view of the driver. The vehicle was taken to the dealer, who determined that the instrument panel needed to be replaced. The dealer confirmed that the failure was related to NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.
Complaint Details
| NHTSA Complaint ID | 2140873 |
| ODI Number | 11694168 |
| Date Filed | October 17, 2025 |
| Failure Date | September 5, 2023 |
| VIN | 1C6JJTBG7LL |
Similar STRUCTURE:INTERIOR PANELS:SUN VISOR Complaints for 2020 JEEP GLADIATOR
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.