2013 CHEVROLET EXPRESS 3500 — Complaint #2140518
Open-data reference.
NHTSA Complaint about WHEELS:HUBCAP/COVER filed October 16, 2025
NHTSA complaint #2140518 (ODI reference 11693927) concerns a 2013 CHEVROLET EXPRESS 3500 and was filed on October 16, 2025. The owner reports the failure occurred on October 16, 2023. The report was geocoded to Pennsylvania based on the filer's self-reported location. The affected component is categorized as wheels:hubcap/cover, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET EXPRESS 3500 cohort independently describe similar wheels:hubcap/cover failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2013 CHEVROLET EXPRESS 3500 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2013 Chevrolet Express 3500. The contact stated that while driving 70 MPH, the exterior rear wheel cover liner detached from the wheel. The wheel liner cover missed crashing into a vehicle in the opposite lane on the freeway. No warning lights were illuminated. In addition, the contact had lost ten wheel covers out of a set of twelve. The contact purchased three sets through Amazon. The contact called the manufacturer and was informed that unless the failure was regarding an ambulance, it was not their responsibility. The contact stated that the manufacturer refused to assist with the failure and referred the contact to call Phoenix. The contact called Phoenix, and Phoenix refused responsibility and referred the contact to call Amazon. The contact stated that Phoenix wheel cover liners were no longer listed on Amazon. The failure mileage was unknown.
Complaint Details
| NHTSA Complaint ID | 2140518 |
| ODI Number | 11693927 |
| Date Filed | October 16, 2025 |
| Failure Date | October 16, 2023 |
| VIN | 1GB3G3CG2D1 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.