2017 FORD EXPLORER — Complaint #2140364
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM:IGNITION filed October 16, 2025
NHTSA complaint #2140364 (ODI reference 11693822) concerns a 2017 FORD EXPLORER and was filed on October 16, 2025. The owner reports the failure occurred on October 16, 2025. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as electrical system:ignition, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EXPLORER cohort independently describe similar electrical system:ignition failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 FORD EXPLORER shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2017 Ford Explorer. The contact stated that at start up, the contact became aware that the ON/OFF ignition switch was fractured, and a half of the ignition switch was missing. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the ignition switch. The vehicle was repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown.
Complaint Details
| NHTSA Complaint ID | 2140364 |
| ODI Number | 11693822 |
| Date Filed | October 16, 2025 |
| Failure Date | October 16, 2025 |
| VIN | 1FM5K7F89HG |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.