2023 JEEP GRAND CHEROKEE L — Complaint #2139752
Open-data reference.
NHTSA Complaint about SERVICE BRAKES, AIR:ANTILOCK filed October 14, 2025
NHTSA complaint #2139752 (ODI reference 11693418) concerns a 2023 JEEP GRAND CHEROKEE L and was filed on October 14, 2025. The owner reports the failure occurred on September 13, 2025. The vehicle had 59,647 miles on the odometer at the time of the incident. The report was geocoded to New Mexico based on the filer's self-reported location. The affected component is categorized as service brakes, air:antilock, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: yes, injuries: 0, fatalities: 0. A complaint that flags a crash, fire, or fatality is escalated on NHTSA's internal review queue and factors more heavily into any Preliminary Evaluation decision on this make and model. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP GRAND CHEROKEE L cohort independently describe similar service brakes, air:antilock failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 JEEP GRAND CHEROKEE L shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that while driving at 60 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, a burnt odor was emitting from the interior of the vehicle. Â No warning lights were illuminated. The contact was able to pull to the side of the vehicle. Upon inspection, the contact noticed flames were emitting from the brake caliper assembly, and the brake rotor was red on the front passenger-side tire. The contact used a giant water bottle to extinguish the flames. The contact, her mother, and her daughter were not injured. Â The insurance company was contacted, and the contact requested a tow truck. However, the contact called roadside assistance. The driver, from roadside assistance, disconnected an unknown wire from the brake caliper. When the vehicle was restarted, the parking brake lever was engaged but failed to function as intended, and the ABS warning light was illuminated. The conta
Complaint Details
| NHTSA Complaint ID | 2139752 |
| ODI Number | 11693418 |
| Date Filed | October 14, 2025 |
| Failure Date | September 13, 2025 |
| VIN | 1C4RJKBGXP8 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.