2024 JEEP WRANGLER — Complaint #2139219
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:SOFTWARE filed October 13, 2025
NHTSA complaint #2139219 (ODI reference 11693085) concerns a 2024 JEEP WRANGLER and was filed on October 13, 2025. The owner reports the failure occurred on October 10, 2025. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as electrical system:propulsion system:charging:module:software, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP WRANGLER cohort independently describe similar electrical system:propulsion system:charging:module:software failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2024 JEEP WRANGLER shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
Vehicle purchased on 4/29/24. First trip to dealer on 5/13/24 at 267 miles. Hybrid Mode Not Available. Oil Refresh issues. 6/9/25 Vehicle Towed to Dealer. Check Engine Light On. Hybrid Mode not available. Replacement of Coolant Electric Heater at 2,834 miles. 6/10/25 back to dealer due to vehicle overheating while driving. Vehicle towed. October 10, 2025, vehicle towed to dealer at approximately 3,950 miles as vehicle stopped on roadway without warning. This happened repeatedly in effort to get vehicle home. Investigation confirms that this is likely due to a software update. Investigation confirms that this is specific to the 2024-2025 Jeep Wrangler 4xe. This is extremely dangerous and we are fortunate there was no collision from another vehicle. Vehicle is set to be inspected Tuesday morning, 10/14/25.
Complaint Details
| NHTSA Complaint ID | 2139219 |
| ODI Number | 11693085 |
| Date Filed | October 13, 2025 |
| Failure Date | October 10, 2025 |
| VIN | 1C4RJXU65RW |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.