2010 TOYOTA VENZA — Complaint #2138223
Open-data reference.
NHTSA Complaint about ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM) filed October 10, 2025
NHTSA complaint #2138223 (ODI reference 11692554) concerns a 2010 TOYOTA VENZA and was filed on October 10, 2025. The owner reports the failure occurred on September 15, 2025. The report was geocoded to Alabama based on the filer's self-reported location. The affected component is categorized as engine and engine cooling:engine:engine control module (ecu/ecm), one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TOYOTA VENZA cohort independently describe similar engine and engine cooling:engine:engine control module (ecu/ecm) failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2010 TOYOTA VENZA shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2010 Toyota Venza. The contact stated that while the vehicle was parked and occupied, while attempting to start the vehicle, the vehicle failed to respond as intended. An independent mechanic was contacted. The vehicle was not taken to the dealer to be diagnosed; however, an independent mechanic arrived at the residence to diagnose the vehicle and retrieved a fault code related to the ECM. The mechanic also informed the contact to call a locksmith regarding the key fob. The contact stated that the failure had occurred on several occasions. The engine control module and the purge valve were replaced, and the vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Complaint Details
| NHTSA Complaint ID | 2138223 |
| ODI Number | 11692554 |
| Date Filed | October 10, 2025 |
| Failure Date | September 15, 2025 |
| VIN | 4T3ZK3BB1AU |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.