2018 TESLA MODEL S — Complaint #2137466
Open-data reference.
NHTSA Complaint about VISIBILITY:POWER WINDOW DEVICES AND CONTROLS filed October 8, 2025
NHTSA complaint #2137466 (ODI reference 11692063) concerns a 2018 TESLA MODEL S and was filed on October 8, 2025. The owner reports the failure occurred on October 7, 2025. The vehicle had 110,000 miles on the odometer at the time of the incident. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as visibility:power window devices and controls, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 1, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TESLA MODEL S cohort independently describe similar visibility:power window devices and controls failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 TESLA MODEL S shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2018 Tesla Model S. The contact stated that whenever the rear door was opened, the window on the door rolls down approximately a half inch, and whenever the door was closed, the window automatically rolled back up. The contact stated that after the rear door was opened to place some leftover dinner in the rear seat, the contact closed the door and his finger was caught in between the window and the door frame. The contact was concerned and stated that there should be a sensor to prevent such a failure and any injury while closing the door. The contact stated that his finger was bruised and cut and was bleeding profusely. The contact removed his finger as quickly as possible, preventing even more injuries to his fingers and hand. Medical attention was not needed; however, the contact did clean and bandage the finger after arriving to the residence. The dealer was not informed of the failure. The manufacturer was not made aware of the failure. The failure mileage was a
Complaint Details
| NHTSA Complaint ID | 2137466 |
| ODI Number | 11692063 |
| Date Filed | October 8, 2025 |
| Failure Date | October 7, 2025 |
| VIN | 5YJSA1E27JF |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.