2023 JEEP WRANGLER — Complaint #2137217
Open-data reference.
NHTSA Complaint about EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE filed October 7, 2025
NHTSA complaint #2137217 (ODI reference 11691909) concerns a 2023 JEEP WRANGLER and was filed on October 7, 2025. The owner reports the failure occurred on August 24, 2023. The report was geocoded to New Jersey based on the filer's self-reported location. The affected component is categorized as equipment:electrical:wireless charger/cradle, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP WRANGLER cohort independently describe similar equipment:electrical:wireless charger/cradle failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 JEEP WRANGLER shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
Level 2 Charger for my vehicle. Purchased a Juicebox 32 Enel X Way and the company decided to cease operation in North America. Now I have equipment I paid $579 for that is inoperable and still under the supposed warranty. I have been referred to Voltie Group by Enel X Way which informed me they took over customer assistance but they have not returned any email or voicemail messages. After doing some research I read that I should submit a complaint with the NHTSA because there is possibly an open investigation regarding this situation. I have not had a fire as some others apparently have but my research also showed multiple issues regarding the safety of the units. I'm hoping you might be able to advise me on what my options are...
Complaint Details
| NHTSA Complaint ID | 2137217 |
| ODI Number | 11691909 |
| Date Filed | October 7, 2025 |
| Failure Date | August 24, 2023 |
| VIN | 1C4JJXP60PW |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.