2025 BUICK ENCLAVE — Complaint #2134831
Open-data reference.
NHTSA Complaint about CHILD SEAT filed September 29, 2025
NHTSA complaint #2134831 (ODI reference 11690298) concerns a 2025 BUICK ENCLAVE and was filed on September 29, 2025. The owner reports the failure occurred on September 26, 2025. The report was geocoded to Kansas based on the filer's self-reported location. The affected component is categorized as child seat, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: yes, fire: no, injuries: 1, fatalities: 0. A complaint that flags a crash, fire, or fatality is escalated on NHTSA's internal review queue and factors more heavily into any Preliminary Evaluation decision on this make and model. No VIN was supplied by the filer, so this complaint contributes to model-year trend data but cannot be tied to a specific vehicle.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same BUICK ENCLAVE cohort independently describe similar child seat failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2025 BUICK ENCLAVE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns an Evenflo Safety Seat, Model Type: Revolve Extend 360 Rotational All-in-One Convertible Car Seat, Model Number: 25701756, manufactured in October 2022. The safety seat was being utilized in a 2025 Buick Enclave. The contact stated that while driving at approximately 35-45 MPH, the vehicle was T-boned by another vehicle on the passenger side. The air bags did not deploy. The safety seat was located on the rear driver's side, and another safety seat was on the rear passenger's side; however, the rear passenger's side safety seat showed no visible signs of damage. There were no passengers in the safety seats. The contact stated that the rear driver's side safety seat was in rear-facing position, but after the crash, the safety seat had rotated to forward-facing and had separated from its detachable base, landing on its back. The contact sustained mild whiplash and received medical attention. A police report was filed. The vehicle was towed to a tow yard but not yet deem
Complaint Details
| NHTSA Complaint ID | 2134831 |
| ODI Number | 11690298 |
| Date Filed | September 29, 2025 |
| Failure Date | September 26, 2025 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.