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2017 CHRYSLER PACIFICA — Complaint #2133885

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NHTSA Complaint about SUSPENSION:REAR:AXLE:SPINDLE filed September 25, 2025

NHTSA complaint #2133885 (ODI reference 11689677) concerns a 2017 CHRYSLER PACIFICA and was filed on September 25, 2025. The owner reports the failure occurred on September 8, 2025. The vehicle had 61,300 miles on the odometer at the time of the incident. The report was geocoded to Michigan based on the filer's self-reported location. The affected component is categorized as suspension:rear:axle:spindle, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHRYSLER PACIFICA cohort independently describe similar suspension:rear:axle:spindle failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 CHRYSLER PACIFICA shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2017 CHRYSLER PACIFICA
Component
SUSPENSION:REAR:AXLE:SPINDLE
State
Michigan
Mileage
61,300 mi

Complaint Description

The contact owns a 2017 Chrysler Pacifica. The vehicle was modified for wheelchair accessibility. The contact stated that while driving at 45 MPH, the vehicle started rocking abnormally. The contact stated that further down the road, the vehicle drove over imperfections in the roadway and started rocking excessively. The contact stated that the body of the vehicle was rocking on the frame. There was no warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed, and the contact was informed that the rear spindle mount was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 61,300.

Complaint Details

NHTSA Complaint ID 2133885
ODI Number 11689677
Date Filed September 25, 2025
Failure Date September 8, 2025
VIN 2C4RC1GGXHR

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.