2018 CHEVROLET TRAVERSE — Complaint #2131982
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID filed September 19, 2025
NHTSA complaint #2131982 (ODI reference 11688376) concerns a 2018 CHEVROLET TRAVERSE and was filed on September 19, 2025. The owner reports the failure occurred on August 2, 2023. The vehicle had 52,000 miles on the odometer at the time of the incident. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as electrical system:starter assembly:solenoid, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET TRAVERSE cohort independently describe similar electrical system:starter assembly:solenoid failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 CHEVROLET TRAVERSE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2018 Chevrolet Traverse. The contact stated that while driving at 30 MPH, the battery warning light and power steering assist warning light illuminated. The steering wheel seized, and the vehicle stalled and failed to restart. The vehicle was towed to the dealer, where it was diagnosed with battery failure. The vehicle was repaired. The contact stated that eight days later, after stopping at a gas station, the vehicle failed to restart. The vehicle was towed back to the dealer, where it was diagnosed and determined that the Evaporative Emission Control (EVAP) system purge valve had failed. The canister purge solenoid valve was replaced. The contact stated that two weeks later, the alternator failed and was replaced; however, six months later, the failure reoccurred with the check engine warning light illuminated. The contact stated that on a separate occasion, the check engine warning light illuminated, and the vehicle failed to start. The vehicle was towed to the de
Complaint Details
| NHTSA Complaint ID | 2131982 |
| ODI Number | 11688376 |
| Date Filed | September 19, 2025 |
| Failure Date | August 2, 2023 |
| VIN | 1GNERFKWXJJ |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.