2021 TESLA MODEL Y — Complaint #2131759
Open-data reference.
NHTSA Complaint about ELECTRICAL SYSTEM:12V/24V/48V BATTERY filed September 18, 2025
NHTSA complaint #2131759 (ODI reference 11688228) concerns a 2021 TESLA MODEL Y and was filed on September 18, 2025. The owner reports the failure occurred on September 9, 2025. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as electrical system:12v/24v/48v battery, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TESLA MODEL Y cohort independently describe similar electrical system:12v/24v/48v battery failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2021 TESLA MODEL Y shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
- Open rear passenger door and secured child in car seat. - Try to open driver side rear passenger door - which would not open. - Tried to open rear passenger door where child was in, and the door would not open. - Car was powered off and none of the doors opened. - After approximately 5 minutes, front passenger door opened, and child was removed form the car through the front door. - Requested roadside assistance with the diagnosis of 12V battery failure. - No warning that 12V battery was near end of life - Software updated the previous night.
Complaint Details
| NHTSA Complaint ID | 2131759 |
| ODI Number | 11688228 |
| Date Filed | September 18, 2025 |
| Failure Date | September 9, 2025 |
| VIN | 5YJYGAEEXMF |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.