2022 FORD EXPLORER — Complaint #2131355
Open-data reference.
NHTSA Complaint about STRUCTURE:BODY:HOOD filed September 17, 2025
NHTSA complaint #2131355 (ODI reference 11687944) concerns a 2022 FORD EXPLORER and was filed on September 17, 2025. The owner reports the failure occurred on August 7, 2025. The vehicle had 39,000 miles on the odometer at the time of the incident. The report was geocoded to Washington based on the filer's self-reported location. The affected component is categorized as structure:body:hood, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EXPLORER cohort independently describe similar structure:body:hood failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2022 FORD EXPLORER shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2022 Ford Explorer. The contact stated that while driving at an undisclosed speed, the hood independently unlatched and opened. The contact stated that the front windshield was fractured into pieces because of the failure. The vehicle was driven to the shoulder of the road. The vehicle was towed to an independent mechanic, where the contact was informed that there was no evidence of what caused the failure. The contact was informed that the hood needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were on back order. In addition, the contact stated that the failure caused emotional distress in the contact and the contact's son, who was also an occupant of the vehicle when the failure occurred. In addition, the contact stated that the vehicle was purchased in June 2024. The contact stated that the vehicle was taken back to the dealer because of electrical issues, and unknown sensors were replaced prior to the failure occurring.
Complaint Details
| NHTSA Complaint ID | 2131355 |
| ODI Number | 11687944 |
| Date Filed | September 17, 2025 |
| Failure Date | August 7, 2025 |
| VIN | 1FM5K8HC1NG |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.