2019 RAM 1500 — Complaint #2129786
Open-data reference.
NHTSA Complaint about STRUCTURE:BODY:DOOR filed September 12, 2025
NHTSA complaint #2129786 (ODI reference 11686927) concerns a 2019 RAM 1500 and was filed on September 12, 2025. The owner reports the failure occurred on September 12, 2025. The vehicle had 122,000 miles on the odometer at the time of the incident. The report was geocoded to Arizona based on the filer's self-reported location. The affected component is categorized as structure:body:door, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 1, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same RAM 1500 cohort independently describe similar structure:body:door failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2019 RAM 1500 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2019 Ram 1500. The contactâs wife stated that while the vehicle was parked and shut off, the driverâs front door became inoperable. The contact reported that the front driverâs side door hinge began to detach, causing the contactâs wife to fall from the vehicle. As a result, the contactâs wife sustained ankle and wrist injuries and was transported to a local emergency room for treatment. The contact expressed concern that the failure posed a serious safety hazard to occupants and bystanders. The contact also stated that the front passengerâs door was beginning to exhibit similar issues, raising concern that the defect could result in additional injuries if not addressed. The contact mentioned that the passenger side door hinge was starting to detach prematurely. The vehicle was taken to the dealer, where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 122,000. The VIN was invalid.
Complaint Details
| NHTSA Complaint ID | 2129786 |
| ODI Number | 11686927 |
| Date Filed | September 12, 2025 |
| Failure Date | September 12, 2025 |
| VIN | 1C6RR6FG5K5 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.