2023 TESLA MODEL 3 — Complaint #2129357
Open-data reference.
NHTSA Complaint about LATCHES/LOCKS/LINKAGES:HOOD:LATCH filed September 11, 2025
NHTSA complaint #2129357 (ODI reference 11686613) concerns a 2023 TESLA MODEL 3 and was filed on September 11, 2025. The owner reports the failure occurred on December 22, 2023. The vehicle had 10 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as latches/locks/linkages:hood:latch, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: yes, fire: no, injuries: 0, fatalities: 0. A complaint that flags a crash, fire, or fatality is escalated on NHTSA's internal review queue and factors more heavily into any Preliminary Evaluation decision on this make and model. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TESLA MODEL 3 cohort independently describe similar latches/locks/linkages:hood:latch failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 TESLA MODEL 3 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2023 Tesla Model 3. The contact stated that upon starting the vehicle and shifting to drive(D), the front trunk opened inadvertently, blocking the visibility of the roadway. The contact stated that the failure had recurred several times upon shifting to drive(D), which required the contact to exit the vehicle and manually close the trunk. The vehicle was taken to a Tesla service center and to Tesla Service Sunnyvale(680 E El Camino Real, Sunnyvale, CA 94087), where unknown repairs were performed several times; however, the failure persisted. Additionally, the contact stated that while attempting to reverse out of the garage, the contact was unaware that the garage door was closed, and the vehicle hit the garage door. The contact did not recall whether the rearview camera activated; however, the contact stated that the rearview camera pedestrian warning alert failed to engage prior to the incident. The contact stated that the garage door and the rear end of the vehicl
Complaint Details
| NHTSA Complaint ID | 2129357 |
| ODI Number | 11686613 |
| Date Filed | September 11, 2025 |
| Failure Date | December 22, 2023 |
| VIN | 5YJ3E1EA1PF |
Similar LATCHES/LOCKS/LINKAGES:HOOD:LATCH Complaints for 2023 TESLA MODEL 3
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.