2018 FORD ECOSPORT — Complaint #2129120
Open-data reference.
NHTSA Complaint about VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:COMPRESSOR filed September 10, 2025
NHTSA complaint #2129120 (ODI reference 11686451) concerns a 2018 FORD ECOSPORT and was filed on September 10, 2025. The owner reports the failure occurred on July 1, 2025. The vehicle had 53,600 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as visibility:defroster/defogger/hvac system:compressor, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD ECOSPORT cohort independently describe similar visibility:defroster/defogger/hvac system:compressor failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 FORD ECOSPORT shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING). The contact stated that while driving at 30 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the vehicle stalled. The check engine warning light was illuminated. The vehicle was towed to the dealer, where it was diagnosed that the oil pump drive belt material had degraded and lost teeth. The engine was replaced; however, the compressor for the A/C failed to function as intended once the new engine was installed. The dealer informed the contact that the failure of the compressor was not related to the recall. The contact disagreed with the assessment. The vehicle remained at the dealer unrepaired due to the compressor failure. The manufacturer was not notified of the failure. The failure mileage was approximately 53,600.
Complaint Details
| NHTSA Complaint ID | 2129120 |
| ODI Number | 11686451 |
| Date Filed | September 10, 2025 |
| Failure Date | July 1, 2025 |
| VIN | MAJ3P1VE4JC |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.