2024 JEEP GRAND WAGONEER — Complaint #2128582
Open-data reference.
NHTSA Complaint about SERVICE BRAKES filed September 9, 2025
NHTSA complaint #2128582 (ODI reference 11686079) concerns a 2024 JEEP GRAND WAGONEER and was filed on September 9, 2025. The owner reports the failure occurred on August 28, 2025. The report was geocoded to Arizona based on the filer's self-reported location. The affected component is categorized as service brakes, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP GRAND WAGONEER cohort independently describe similar service brakes failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2024 JEEP GRAND WAGONEER shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
This issue happened 3 times in a matter of 2 months. All 3 happened in 3 different intersections. While turning left in the intersection (oncoming traffic also turning left) the vehicle jerks to a full stop in the middle of the intersection with a "Crash Detected" message flashing on the dashboard screen. The vehicle stayed in DRIVE and continued to drive after full stop the first 2 incidents. On the 3rd incident, the vehicle stopped completely, and would not continue to drive. The vehicle had to be put into park (even though it said it was in drive but did not drive) and put into drive again to continue moving. Other vehicles driving behind the Grand Wagoneer were required to slam on brakes to prevent impact of the Grand Wagoneer and had to wait for the Grand Wagoneer to begin driving again. Unable to drive this vehicle due to safety issues. The vehicle is currently in the shop under investigation.
Complaint Details
| NHTSA Complaint ID | 2128582 |
| ODI Number | 11686079 |
| Date Filed | September 9, 2025 |
| Failure Date | August 28, 2025 |
| VIN | 1C4SJVGP7RS |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.