2020 TESLA MODEL Y — Complaint #2128516
Open-data reference.
NHTSA Complaint about STRUCTURE:BODY:TRUNK LID filed September 9, 2025
NHTSA complaint #2128516 (ODI reference 11686034) concerns a 2020 TESLA MODEL Y and was filed on September 9, 2025. The owner reports the failure occurred on September 9, 2025. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as structure:body:trunk lid, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 1, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TESLA MODEL Y cohort independently describe similar structure:body:trunk lid failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 TESLA MODEL Y shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The rear trunk smashed my fingers. I pressed the open button on the rear trunk and heard it unlatch. I stuck my hand under the trunk to try to help it open up. The trunk quickly reached, smashing my fingers. I was able to press the open button again and lift the trunk up. The could break someoneâs fingers off completely, especially a small child. A warning is 100% necessary. I thought it was unlatched and would open since I heard it unlatch and it looked as if it was opening, albeit very slowly.
Complaint Details
| NHTSA Complaint ID | 2128516 |
| ODI Number | 11686034 |
| Date Filed | September 9, 2025 |
| Failure Date | September 9, 2025 |
| VIN | 5YJYGDEE5LF |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.