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2020 TESLA MODEL Y — Complaint #2128516

Open-data reference.

NHTSA Complaint about STRUCTURE:BODY:TRUNK LID filed September 9, 2025

NHTSA complaint #2128516 (ODI reference 11686034) concerns a 2020 TESLA MODEL Y and was filed on September 9, 2025. The owner reports the failure occurred on September 9, 2025. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as structure:body:trunk lid, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 1, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TESLA MODEL Y cohort independently describe similar structure:body:trunk lid failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2020 TESLA MODEL Y shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2020 TESLA MODEL Y
Component
STRUCTURE:BODY:TRUNK LID
Injuries
1
State
Texas

Complaint Description

The rear trunk smashed my fingers. I pressed the open button on the rear trunk and heard it unlatch. I stuck my hand under the trunk to try to help it open up. The trunk quickly reached, smashing my fingers. I was able to press the open button again and lift the trunk up. The could break someone’s fingers off completely, especially a small child. A warning is 100% necessary. I thought it was unlatched and would open since I heard it unlatch and it looked as if it was opening, albeit very slowly.

Complaint Details

NHTSA Complaint ID 2128516
ODI Number 11686034
Date Filed September 9, 2025
Failure Date September 9, 2025
VIN 5YJYGDEE5LF

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.