2022 JEEP GRAND CHEROKEE — Complaint #2127999
Open-data reference.
NHTSA Complaint about HYBRID PROPULSION SYSTEM filed September 8, 2025
NHTSA complaint #2127999 (ODI reference 11685683) concerns a 2022 JEEP GRAND CHEROKEE and was filed on September 8, 2025. The owner reports the failure occurred on May 8, 2025. The vehicle had 25,000 miles on the odometer at the time of the incident. The report was geocoded to North Carolina based on the filer's self-reported location. The affected component is categorized as hybrid propulsion system, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP GRAND CHEROKEE cohort independently describe similar hybrid propulsion system failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2022 JEEP GRAND CHEROKEE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2022 Jeep Grand Cherokee. The contact stated that while driving approximately 20 MPH around a roundabout, the vehicle failed to accelerate as intended while depressing the accelerator pedal before the vehicle stalled. Several unknown warning lights illuminated with an abnormal beeping sound coming from the vehicle. The contact was able to coast to the side of the road. The contact waited for a while and was able to restart the vehicle. The vehicle was taken to the dealer, and the contact was informed that an air bag sensor might have caused the failure. An unknown part was replaced. The contact stated that the message "Service Hybrid Electric System" was continuously displayed on the instrument panel. The vehicle was taken back to the dealer; however, no cause for the failure was found. The vehicle was not repaired. The dealer escalated the failure and contacted the engineering departing at the manufacturer. The manufacturer was made aware of the failure and filed a
Complaint Details
| NHTSA Complaint ID | 2127999 |
| ODI Number | 11685683 |
| Date Filed | September 8, 2025 |
| Failure Date | May 8, 2025 |
| VIN | 1C4RJYC6XN8 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.