2018 NISSAN MAXIMA — Complaint #2127127
Open-data reference.
NHTSA Complaint about LATCHES/LOCKS/LINKAGES:ELECTRONIC LOCK/LATCH ACTUATOR filed September 4, 2025
NHTSA complaint #2127127 (ODI reference 11685105) concerns a 2018 NISSAN MAXIMA and was filed on September 4, 2025. The owner reports the failure occurred on August 1, 2022. The report was geocoded to Tennessee based on the filer's self-reported location. The affected component is categorized as latches/locks/linkages:electronic lock/latch actuator, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same NISSAN MAXIMA cohort independently describe similar latches/locks/linkages:electronic lock/latch actuator failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 NISSAN MAXIMA shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2018 Nissan Maxima. The contact stated that the power door functions on the front driverâs door failed to operate on two separate occasions. Due to the failure, the contact had to enter the vehicle from the front passengerâs side before crawling over into the driverâs seat. The vehicle was initially taken to the dealer, and the front driverâs side door actuator was replaced. And on the second visit, the contact was informed that both the front driverâs side and rear passengerâs side door actuators were defective and needed to be replaced. The manufacturer was not notified of the failure. The vehicle remained in the possession of the dealer unrepaired. The failure mileage was unknown.
Complaint Details
| NHTSA Complaint ID | 2127127 |
| ODI Number | 11685105 |
| Date Filed | September 4, 2025 |
| Failure Date | August 1, 2022 |
| VIN | 1N4AA6AP3JC |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.