2021 MERCEDES-BENZ METRIS — Complaint #2127103
Open-data reference.
NHTSA Complaint about EQUIPMENT filed September 4, 2025
NHTSA complaint #2127103 (ODI reference 11685088) concerns a 2021 MERCEDES-BENZ METRIS and was filed on September 4, 2025. The owner reports the failure occurred on July 11, 2025. The report was geocoded to Missouri based on the filer's self-reported location. The affected component is categorized as equipment, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MERCEDES-BENZ METRIS cohort independently describe similar equipment failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2021 MERCEDES-BENZ METRIS shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2021 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 25V463000 (Equipment, Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Complaint Details
| NHTSA Complaint ID | 2127103 |
| ODI Number | 11685088 |
| Date Filed | September 4, 2025 |
| Failure Date | July 11, 2025 |
| VIN | W1YV0BEY9M3 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.