2015 HYUNDAI GENESIS — Complaint #2126758
Open-data reference.
NHTSA Complaint about LATCHES/LOCKS/LINKAGES:DOORS:LOCK filed September 3, 2025
NHTSA complaint #2126758 (ODI reference 11684847) concerns a 2015 HYUNDAI GENESIS and was filed on September 3, 2025. The owner reports the failure occurred on August 2, 2025. The vehicle had 63,500 miles on the odometer at the time of the incident. The report was geocoded to Hawaii based on the filer's self-reported location. The affected component is categorized as latches/locks/linkages:doors:lock, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HYUNDAI GENESIS cohort independently describe similar latches/locks/linkages:doors:lock failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2015 HYUNDAI GENESIS shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2015 Hyundai Genesis. The contact stated that while the vehicle was parked, the driver's side rear door failed to open. The contact entered the vehicle and attempted to open the driver's side rear door; however the door failed to open. The vehicle was taken to the dealer, where the vehicle was diagnosed with a failed rear driver's side door handle. The contact was informed that the rear driver's side door handle and door panel needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 63,500.
Complaint Details
| NHTSA Complaint ID | 2126758 |
| ODI Number | 11684847 |
| Date Filed | September 3, 2025 |
| Failure Date | August 2, 2025 |
| VIN | KMHGN4JE6FU |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.