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2024 VOLKSWAGEN JETTA — Complaint #2126525

Open-data reference.

NHTSA Complaint about SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS filed September 3, 2025

NHTSA complaint #2126525 (ODI reference 11684683) concerns a 2024 VOLKSWAGEN JETTA and was filed on September 3, 2025. The owner reports the failure occurred on August 30, 2025. The vehicle had 15,000 miles on the odometer at the time of the incident. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as service brakes, hydraulic:foundation components:disc:pads, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same VOLKSWAGEN JETTA cohort independently describe similar service brakes, hydraulic:foundation components:disc:pads failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2024 VOLKSWAGEN JETTA shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2024 VOLKSWAGEN JETTA
Component
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
State
Texas
Mileage
15,000 mi

Complaint Description

The contact owns a 2024 Volkswagen Jetta. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the rear tires. No warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed and determined that the rear rotors, and brake pads needed to be replaced. The vehicle was repaired at the consumer's expense. The manufacturer was made aware of the failure. The failure mileage was approximately 15,000.

Complaint Details

NHTSA Complaint ID 2126525
ODI Number 11684683
Date Filed September 3, 2025
Failure Date August 30, 2025
VIN 3VWBM7BU4RM

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.