2024 VOLKSWAGEN JETTA — Complaint #2126524
Open-data reference.
NHTSA Complaint about SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR filed September 3, 2025
NHTSA complaint #2126524 (ODI reference 11684683) concerns a 2024 VOLKSWAGEN JETTA and was filed on September 3, 2025. The owner reports the failure occurred on August 30, 2025. The vehicle had 15,000 miles on the odometer at the time of the incident. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as service brakes, hydraulic:foundation components:disc:rotor, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same VOLKSWAGEN JETTA cohort independently describe similar service brakes, hydraulic:foundation components:disc:rotor failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2024 VOLKSWAGEN JETTA shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2024 Volkswagen Jetta. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the rear tires. No warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed and determined that the rear rotors, and brake pads needed to be replaced. The vehicle was repaired at the consumer's expense. The manufacturer was made aware of the failure. The failure mileage was approximately 15,000.
Complaint Details
| NHTSA Complaint ID | 2126524 |
| ODI Number | 11684683 |
| Date Filed | September 3, 2025 |
| Failure Date | August 30, 2025 |
| VIN | 3VWBM7BU4RM |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.