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2018 TESLA MODEL 3 — Complaint #2126189

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NHTSA Complaint about FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL filed September 2, 2025

NHTSA complaint #2126189 (ODI reference 11684449) concerns a 2018 TESLA MODEL 3 and was filed on September 2, 2025. The owner reports the failure occurred on August 28, 2025. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as forward collision avoidance: adaptive cruise control, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: yes, fire: no, injuries: 1, fatalities: 0. A complaint that flags a crash, fire, or fatality is escalated on NHTSA's internal review queue and factors more heavily into any Preliminary Evaluation decision on this make and model. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TESLA MODEL 3 cohort independently describe similar forward collision avoidance: adaptive cruise control failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 TESLA MODEL 3 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2018 TESLA MODEL 3
Component
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Crash
Yes
Injuries
1
State
California

Complaint Description

Main incident: Time: 2025-08-28 ~12:41 PM PST What happened: After searching for a parking space, the driver was preparing to reverse into the spot, the driver pressed up the stalk to shift the gear into reverse, a sound was heard and something showed up on the screen, the vehicle once again started accelerating and running forward suddenly and sharply (3 mph to 28 mph in 3 secs), driver tried to steer the vehicle away from cars and buildings to minimize danger, the car rushed onto a concrete curb, hit one blue Tesla, then hit the side of a concrete utility pole, and ran over a plant and last crashed into the chain-link french before it finally stops Injuries: * Spine pain for one passenger Damages: ** All tires blown out, tire falls off ** Severe damages throughout the vehicle body * One Tesla parked on the parking lot was severely damaged * The utility pole's base box was scraped and deformed * One plant was knocked down Similar case 3 few mins ago: Time: 2025-08-28 ~12:38 PM PST

Complaint Details

NHTSA Complaint ID 2126189
ODI Number 11684449
Date Filed September 2, 2025
Failure Date August 28, 2025
VIN 5YJ3E1EA3JF

Similar FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Complaints for 2018 TESLA MODEL 3

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.