2018 HYUNDAI SANTA FE SPORT — Complaint #2124262
Open-data reference.
NHTSA Complaint about AIR BAGS filed August 26, 2025
NHTSA complaint #2124262 (ODI reference 11683192) concerns a 2018 HYUNDAI SANTA FE SPORT and was filed on August 26, 2025. The owner reports the failure occurred on February 5, 2025. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as air bags, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HYUNDAI SANTA FE SPORT cohort independently describe similar air bags failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 HYUNDAI SANTA FE SPORT shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The passenger airbag sensor is malfunctioning and does not recognize that a passenger is in the car. The dealership advised that they don't know if the airbag would deploy if an accident occurred, which presents a risk to passengers. The airbag light stays on all the time. The dealership performed the diagnostics on the vehicle on 2/5/2025 and confirmed that the sensor was malfunctioning. They advised that the parts were on back order (88104-4Z591-VAS and 88952-4Z500). We still have not been able to obtain both parts as of 8/26/2025. We have contacted dealerships in other states who advised that they've been waiting on these parts for over a year. We are unable to fix the vehicle, and it is unsafe to drive with anyone in the passenger seat. We opened an issue with Hyundai Corporate, but did not receive any resolution. We were told that they would reimburse us for the cost of a rental when we needed to transport additional passengers. They later denied our request because 1) They clai
Complaint Details
| NHTSA Complaint ID | 2124262 |
| ODI Number | 11683192 |
| Date Filed | August 26, 2025 |
| Failure Date | February 5, 2025 |
| VIN | 5XYZWDLA3JG |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.