2024 CHEVROLET SILVERADO 3500 — Complaint #2122627
Open-data reference.
NHTSA Complaint about FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP filed August 21, 2025
NHTSA complaint #2122627 (ODI reference 11682084) concerns a 2024 CHEVROLET SILVERADO 3500 and was filed on August 21, 2025. The owner reports the failure occurred on December 21, 2024. The vehicle had 19,000 miles on the odometer at the time of the incident. The report was geocoded to Ohio based on the filer's self-reported location. The affected component is categorized as fuel system, diesel:delivery:fuel pump, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET SILVERADO 3500 cohort independently describe similar fuel system, diesel:delivery:fuel pump failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2024 CHEVROLET SILVERADO 3500 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2024 Chevrolet Silverado 3500. The contact stated that while driving at various speeds, the vehicle hesitated, and the transmission failed to properly shift. The vehicle was taken to the local dealer, who discovered metal shavings inside the fuel filter and diagnosed that the High-Pressure Fuel Pump was faulty and needed to be replaced. The high-pressure fuel pump was replaced, and the vehicle was repaired. Later, while hauling a trailer on the highway, the vehicle unexpectedly stalled. The vehicle was towed to the dealer, who diagnosed that the fuel pump control module had failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 19,000.
Complaint Details
| NHTSA Complaint ID | 2122627 |
| ODI Number | 11682084 |
| Date Filed | August 21, 2025 |
| Failure Date | December 21, 2024 |
| VIN | 2GC4YTEY5R1 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.