2024 GMC SIERRA 1500 — Complaint #2122450
Open-data reference.
NHTSA Complaint about LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH filed August 20, 2025
NHTSA complaint #2122450 (ODI reference 11681958) concerns a 2024 GMC SIERRA 1500 and was filed on August 20, 2025. The owner reports the failure occurred on August 16, 2025. The vehicle had 20,500 miles on the odometer at the time of the incident. The report was geocoded to Louisiana based on the filer's self-reported location. The affected component is categorized as latches/locks/linkages:tailgate:latch, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same GMC SIERRA 1500 cohort independently describe similar latches/locks/linkages:tailgate:latch failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2024 GMC SIERRA 1500 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2024 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed and towing a utility trailer, the contact stated that upon making a left turn, the tailgate opened inadvertently and struck the utility trailer, causing a dent in the tailgate. The vehicle was taken to the dealer, where the contact was informed that the failure was related to an unknown recall; however, the VIN was not included. The dealer determined that the upper part of the tailgate needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 20,500.
Complaint Details
| NHTSA Complaint ID | 2122450 |
| ODI Number | 11681958 |
| Date Filed | August 20, 2025 |
| Failure Date | August 16, 2025 |
| VIN | 3GTPHGEDXRG |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.