2017 HONDA PILOT — Complaint #2122225
Open-data reference.
NHTSA Complaint about FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP filed August 20, 2025
NHTSA complaint #2122225 (ODI reference 11681798) concerns a 2017 HONDA PILOT and was filed on August 20, 2025. The owner reports the failure occurred on August 17, 2025. The vehicle had 59,000 miles on the odometer at the time of the incident. The report was geocoded to New Mexico based on the filer's self-reported location. The affected component is categorized as fuel system, gasoline:delivery:fuel pump, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HONDA PILOT cohort independently describe similar fuel system, gasoline:delivery:fuel pump failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 HONDA PILOT shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2017 Honda Pilot. While the contactâs wife was driving at an undisclosed speed, there was an abnormal sound coming from the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with fuel pump failure. The contact was informed that the fuel pump needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure but provided no assistance. The contact referenced an unknown recall; however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 59,000.
Complaint Details
| NHTSA Complaint ID | 2122225 |
| ODI Number | 11681798 |
| Date Filed | August 20, 2025 |
| Failure Date | August 17, 2025 |
| VIN | 5FNYF6H97HB |
Similar FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Complaints for 2017 HONDA PILOT
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.