2023 JEEP GRAND CHEROKEE — Complaint #2122015
Open-data reference.
NHTSA Complaint about HYBRID PROPULSION SYSTEM filed August 19, 2025
NHTSA complaint #2122015 (ODI reference 11681655) concerns a 2023 JEEP GRAND CHEROKEE and was filed on August 19, 2025. The owner reports the failure occurred on May 15, 2025. The vehicle had 18,000 miles on the odometer at the time of the incident. The report was geocoded to Colorado based on the filer's self-reported location. The affected component is categorized as hybrid propulsion system, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP GRAND CHEROKEE cohort independently describe similar hybrid propulsion system failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 JEEP GRAND CHEROKEE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the vehicle hesitated. Additionally, while driving at slower speeds, the braking system independently engaged, and the vehicle came to a complete stop. The âService Hybrid Systemâ warning light illuminated. A dealer was contacted. The vehicle was taken to a dealer to be diagnosed; however, the diagnostic result was not provided. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The approximate failure mileage was 18,000.
Complaint Details
| NHTSA Complaint ID | 2122015 |
| ODI Number | 11681655 |
| Date Filed | August 19, 2025 |
| Failure Date | May 15, 2025 |
| VIN | 1C4RJYE66P8 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.