2025 TOYOTA TUNDRA — Complaint #2120598
Open-data reference.
NHTSA Complaint about STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS filed August 14, 2025
NHTSA complaint #2120598 (ODI reference 11680686) concerns a 2025 TOYOTA TUNDRA and was filed on August 14, 2025. The owner reports the failure occurred on August 13, 2025. The vehicle had 1,300 miles on the odometer at the time of the incident. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as structure:body:tailgate:hinge and attachments, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TOYOTA TUNDRA cohort independently describe similar structure:body:tailgate:hinge and attachments failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2025 TOYOTA TUNDRA shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2025 Toyota Tundra. The contact stated that while the tailgate was closing automatically, her grandson's finger was at the upper closing point of the tailgate; however, the tailgate continued to close. The contact's husband put his body weight on the tailgate and was able to stop the tailgate from closing. There was no injury sustained. The vehicle was taken to the dealer, where the contact put her hand at the upper closing point of the tailgate while the tailgate was closing automatically, and the tailgate stopped closing as designed. The dealer informed the contact that they could not fix the tailgate failure to stop closing when a smaller hand or object was within the closing point. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 1,300.
Complaint Details
| NHTSA Complaint ID | 2120598 |
| ODI Number | 11680686 |
| Date Filed | August 14, 2025 |
| Failure Date | August 13, 2025 |
| VIN | 5TFLA5DB3SX |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.